- Deliver product demos to clients and own end-to-end onboarding: kick-off, account set-up, billing configuration, user training and go-live support.
- Review contracts, pricing and invoicing terms to ensure accurate financial set-up.
- Partner with Sales for smooth hand-offs and spot upsell opportunities.
- Build robust client relationships as their main point of contact during onboarding.
- Track onboarding KPIs and keep CRM records up to date.
Requirements
- 3-4+ years in client onboarding, customer success or account management.
- Strong finance background (degree in Finance, Accounting or Commerce, or equivalent experience).
- Experience in a sales-oriented role involving onboarding and relationship management.
- Hands-on experience with SaaS products or platforms.
- Excellent communication and organisational skills.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.