Job Summary

SAP Integration Suite (Cloud Integration, API Management, Event Mesh, Open Connectors), SAP BTP, SAP Cloud Connector, monitoring and observability platforms, CI/CD tooling, enterprise integration ecosystem.

Responsibilities

- Operate and administer SAP Integration Suite services.
- Monitor platform health, availability, and performance.
- Manage incidents, problems, and operational support activities.
- Perform platform configuration and lifecycle management.
- Coordinate platform maintenance, upgrades, and patching.
- Ensure monitoring, observability, and operational readiness.
- Manage tenant configuration, certificates, connectivity, and security.
- Support capacity planning and platform optimization.
- Collaborate with SAP Basis, Infrastructure, Integration teams, and vendors.
- Drive continuous operational improvements following SRE practices.

Requirements

- 6+ years in SAP Integration, SAP BTP, or Middleware Operations
- Strong operational experience with SAP Integration Suite
- Experience with SAP BTP administration
- Experience with incident, problem, and change management

Preferred Skills and Experience

- SAP Integration Suite
- SAP BTP
- SAP Cloud Connector
- API Management
- Event Mesh
- ITIL, SRE, DevOps knowledge
- Monitoring and observability tools

Key Competencies and Technical Capabilities

- The candidate should possess strong application development and troubleshooting capabilities, including strong debugging and troubleshooting skills for UI and backend services.
- The individual should have the ability to analyze logs, traces,



and runtime errors, along with a solid understanding of application architecture (frontend, backend, services).
- Experience in fixing bugs and supporting live applications is essential.
- Experience with CI/CD pipelines for application deployment, hands-on experience with Git for version control, and experience managing deployments across multiple environments.
- The candidate should have a strong understanding of authentication and authorization concepts, experience with IAS integration and SSO configurations, experience managing role collections and user roles in SAP BTP, and knowledge of OAuth, SAML, and token-based authentication.
- The role also requires experience handling production support and escalations, understanding monitoring tools and alert handling, and the ability to manage multiple tickets across customers simultaneously.
- Strong analytical and problem-solving skills, the ability to independently investigate and resolve complex issues, a proactive mindset with ownership of issues and escalations, strong communication skills to interact with global teams and customers, the ability to provide clear and structured RCA documentation, a valuable understanding of support processes and incident management, and the ability to work in a structured and disciplined manner.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SAP BTP Integration Suite Operations Engineer (Bengaluru)
🏢 Kyndryl
📍 Bengaluru