Job Summary

SAP Integration Suite (Cloud Integration, API Management, Event Mesh, Open Connectors), SAP BTP, SAP Cloud Connector, monitoring and observability platforms, CI/CD tooling, enterprise integration ecosystem.

The role involves operating and administering SAP Integration Suite services while ensuring platform health, availability, and performance through effective monitoring and operational management. The candidate will be responsible for managing incidents, problems, and operational support activities, performing platform configuration and lifecycle management, coordinating platform maintenance, upgrades, and patching, and ensuring monitoring, observability, and operational readiness. Additional responsibilities include managing tenant configuration, certificates, connectivity, and security, supporting capacity planning and platform optimization, and collaborating closely with SAP Basis, Infrastructure, Integration teams, and vendors.

Requirements

- 8+ years in SAP Integration, SAP BTP, or Middleware Operations
- Strong operational experience with SAP Integration Suite
- Experience with SAP BTP administration
- Experience with incident, problem, and change management

Preferred Skills and Experience

- SAP Integration Suite
- SAP BTP
- SAP Cloud Connector
- API Management
- Event Mesh
- ITIL, SRE, DevOps knowledge
- Monitoring and observability tools

Key Competencies

- Strong application development and troubleshooting capabilities, including expertise in debugging and resolving issues across UI and backend services.
- The individual should be able to analyze logs, traces, and runtime errors, with a solid understanding of application architecture covering frontend, backend, and service layers.
- Experience in fixing bugs and supporting live applications is essential.
- Additionally, the candidate should have experience with CI/CD pipelines for application deployment,



hands-on experience with Git for version control, and experience managing deployments across multiple environments.
- The candidate should have a strong understanding of authentication and authorization concepts, including experience with IAS integration, SSO configurations, role collections, and user role management in SAP BTP.
- Knowledge of OAuth, SAML, and token-based authentication is required.
- The role also demands experience in handling production support and escalations, monitoring tools, alert handling, and managing multiple customer tickets simultaneously.
- Strong analytical and problem-solving skills, the ability to independently investigate and resolve complex issues, a proactive mindset with ownership of issues and escalations, and excellent communication skills for collaborating with global teams and customers are essential.
- The candidate should also be capable of providing clear and structured RCA documentation, possess a good understanding of support processes and incident management, and work in a structured and disciplined manner.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and career development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Strong operational and technical skills with the ability to manage SAP BTP platforms in production, ensure high service availability, and continuously improve platform reliability through operational excellence.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SAP BTP Integration Suite Operations Engineer (Bengaluru)
🏢 Kyndryl
📍 Bengaluru