Technical Implementation Consultant with minimum 5 years of experience supporting, maintaining and integrating applications in a SaaS environment

Job Description:

- The ideal candidate will be an Implementation Consultant with minimum 5 years of experience in Solution support, maintenance, integration and customization.
- Responsibilities include installations, upgrades, troubleshooting, problem resolution, customization, bug fixing and end user support in SaaS/On-Prem environment.
- Clear and effective communication, presentation and relationship skills are essential.
- This role will give you the opportunity to travel and work at various customers' sites across the globe, meeting new people, learning about recent cultures while doing your job

Responsibilities:

- Implement and install solutions on the customer's test and production environments.




- Work onsite and offsite to troubleshoot and diagnose customer reported issues
- Act positively and respond promptly to the customers requests/tickets.
- Prepare, review and ensure accuracy of technical documentation.
- Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
- Document customer problems and resolutions
- Perform any other job-related duties incidental to the work.
- Conduct Product Training onsite and remotely.

Experience in one or more of below is a plus

- Certification in AWS/Azure/Docker/Kubernetes
- SQL scripting especially T-SQL and PL/SQL.
- Working knowledge of Oracle, DB2 DBMS
- Database tuning and optimization
- PowerShell scripting
- Experience in Financial industry (banking)
- Good Academic Record

📌 Support Implementation Engineer (Bengaluru)
🏢 01 Systems
📍 Bengaluru