Role & Responsibilities Order Management / Customer Service Executive
1. Process and manage customer orders using Oracle ERP.
2. Handle customer inquiries related to order status, delivery, and order modifications.
3. Coordinate with internal teams to ensure timely order fulfillment.
4. Maintain accurate order details and update records in Oracle.
5. Resolve order-related issues, discrepancies, and customer complaints.
6. Ensure customer satisfaction through effective communication and timely resolution.
📌 Order Management Executive (Chennai)
🏢 Manning Consulting
📍 Chennai
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