Company: DeskDyne
Location: 100% On-site at assigned corporate client ( Pune, Hyderabad)
Experience: 1 To 3 Years
Employment Type: Full-time
About DeskDyne (A Unit of Yagy Tech Pvt Ltd)
DeskDyne is a technology-enabled corporate cafeteria management platform supporting employee food ordering, vendor
management, subsidies, billing, feedback and operational reporting. We are seeking a proactive Operations Executive to
manage day-to-day cafeteria service at a corporate client site.
Role & Responsibilities
Daily Cafeteria Operations
- Manage daily cafeteria readiness and meal service for breakfast, lunch and snacks.
- Ensure timely food availability and orderly service during peak hours.
- Monitor cleanliness, food presentation, hygiene and agreed service standards.
Vendor Management
- Coordinate schedules, stock availability and service requirements with vendors and kitchen partners.
- Follow up on late deliveries, missing items and recurring service issues.
- Document vendor concerns and escalate unresolved issues.
Client &Employee; Coordination
- Be the on-site point of contact for cafeteria queries and concerns.
- Resolve employee complaints professionally and communicate updates.
- Work closely with client administration and facility teams.
DeskDyne App & Order Support
- Help employees register, navigate menus and place orders on the DeskDyne app.
- Monitor order-related issues and coordinate prompt resolution with vendors and support teams.
- Encourage app adoption and communicate recurring technical issues.
Reporting & Documentation
- Maintain accurate daily sales, orders, issue and vendor performance reports.
- Track complaints and resolutions; send operational updates to the manager.
- Identify recurring issues and propose practical improvements.
Required Skills & Qualifications
- Graduate in any discipline; hospitality or operations education preferred.
- 1 to 3 years in cafeteria, food services, facility management, hospitality or similar site operations preferred.
- Confident communication, customer service and vendor coordination skills.
- Basic Excel / Google Sheets skills and comfort with mobile applications.
- Proactive attitude, punctuality and ability to work independently in office.