Location: Kolkata
Experience: 26 Years
Salary: 5 - 6 LPA
Open Positions: 20
Process: International Voice
Industry: BPO / Customer Support
Role & responsibilities
- Handle inbound and/or outbound calls from international customers.
- Resolve customer queries, complaints, and service-related issues professionally.
- Provide accurate information about products, services, and processes.
- Maintain excellent customer satisfaction and call quality standards.
- Communicate clearly and confidently with international customers.
Required Skills
- 2 - 6 years of experience in an international voice process.
- Excellent spoken English and communication skills.
- Robust customer handling and problem-solving abilities.
- Prior experience in international BPO, customer service, or call centre operations.
- Flexibility to work in rotational or night shifts, as per business requirements.
📌 International Voice Process Executive Kolkata (2 to6 Years Experience)
🏢 Transcendence Human Resources
📍 Kolkata
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