We are hiring for International Voice Process at Navi Mumbai location!
Profile: Customer Support Executive
Location: Airoli, Navi Mumbai
Experience: Minimum 1 year of experience in International Voice Process (mandatory)
Qualification: Minimum 12th Pass
Salary: Up to 40K CTC per month
Travel Allowance: Up to 1K
Working Days:- 5 Days working + Rotational shifts and 2 rotational weekoffs
Key Roles & Responsibilities:-
- Handle inbound and outbound customer calls professionally and provide accurate resolutions to customer queries.
- Understand customer concerns, troubleshoot issues, and ensure timely and effective solutions.
- Maintain excellent verbal communication and deliver a high-quality customer experience.
- Document customer interactions accurately and update relevant information in the system.
- Meet process-specific performance targets while maintaining quality standards and customer satisfaction.