Dear Candidate,

Greetings from Baroda Global Shared Services Limited (BGSSL)!!

(A wholly owned subsidiary by Bank Of Baroda)

We are looking for "DRA Certified" trainer for our Tele Collection BPO at Vadodara

Job details

- Industry: Banking BPO
- Location: Vadodara (GJ)
- Position: Assistant Manager
- Work mode: WFO
- Salary: As per industry standards

Roles & responsibilities

- Current Hire Training
- Induction of new joiners
- DRA Certification guidance
- Refresher trainings & Upskilling programmes
- Preparing SOPs and executing them for performance and process improvement
- Training Need Analysis
- Coaching & Floor support
- Counselling bottom performers & ensuring improvement in those employees




- Preparing presentations and reports in line with business requirement

Desired candidate profile

- Qualification: Any Graduate / Post Graduate
- "Debt Recovery Agent (DRA) certification mandatory"
- Experience: 4-6 years of relevant experience in Tele Collection BPO
- Excellent verbal & written communication skills
- Well-versed with MS Office Suite
- Ready work at Vadodara location
- Immediate joiner

Interested candidates can mail their updated resumes to below email IDs:

harshavardhan.date@bgsslin

[email protected]

Regards,

HR Team - BGSSL

📌 Opening For DRA Certified Trainer | Tele Collections BPO | Vadodara
🏢 Baroda Global Shared Service
📍 Vadodara