- Manage and maintain the Zoho People (or equivalent HRMS) system end-to-end
- Ensure accurate and up-to-date employee data, records, and documentation in the system
- Configure and manage modules such as attendance, leave, onboarding, and performance
- Generate HR reports and dashboards from Zoho for management review
- Troubleshoot system issues and coordinate with the vendor/IT for resolutions
- Continuously optimize workflows and automation within Zoho
- Atomization of the HR Process wherever possible.
- Lead the new projects relate to HR Digitization (End to End project execution)
- Provide Zoho / Other System user / Admin training to employees.
- Support the HR team to resolve their queries / challenges related to system
Performance Management System (PMS)
- Administer and coordinate the performance appraisal cycle (mid-year/annual) on Zoho or relevant PMS tool
- Ensure timely rollout, tracking, and closure of performance review cycles
- Coordinate with department heads/managers for review completion and feedback
- Consolidate appraisal ratings and generate reports for management
Goal Setting
- Coordinate with department heads to define/update KRAs for employees and roles
- Update and maintain KRA documentation in the HRMS
- Ensure KRAs are aligned with organizational goals and reviewed periodically
- Ensure timely rollout, tracking, and closure of goal setting & update in zoho
- Conduct the Goal Audit
Learning & Development
- Maintain the LMS for Fragrance.
- Release / Categorisation of the Training program on LMS
- Coordinate with Managers / Functional Head for training nomination / completion
- Maintain the Database & MIS for Training
- Support in end to end executing training program
- Handle employee queries related to LMS system
Required Skills & Qualifications
- MBA/PGDM in HRM
- 3-5years of experience in HR Operations (experience with Zoho People strongly preferred)
- Hands-on experience with HRMS platforms (Zoho People, Keka, Darwinbox, or similar)
- Working knowledge of performance management processes and KRA frameworks
- Robust proficiency in MS Excel/Google Sheets for reporting
- Excellent communication and coordination skills
- High attention to detail and data accuracy
- Ability to handle confidential information with discretion
Preferred Attributes
- Prior experience setting up or administering Zoho People modules
- Familiarity with Indian labor laws and statutory compliance (if applicable to location)
- Process-oriented mindset with a proactive approach to problem-solving