Responsible for contacting customers regarding overdue loan payments and EMI collections. Follow up with customers through phone calls and field visits to ensure timely recovery of outstanding dues. Explain repayment options, maintain accurate collection records, update customer information, and achieve monthly recovery targets while following company policies and RBI guidelines. Handle customer queries professionally and maintain positive customer relationships.
Experience-Based Skills
Personal Loans
Business Loans
LAP (Loan Against Property)
Basic Computer
Customer Calling
EMI Collection
Field Recovery
Customer Relationship Management
📌 Telecaller (New Delhi)
🏢 Nutan Associates
📍 New Delhi
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