22 Oct
|
Paradigm Consultancies
|
Nashik
22 Oct
Paradigm Consultancies
Nashik
We are looking for a skilled and service-oriented IT Support Executive to manage day-to-day IT operations, troubleshoot hardware and software issues, maintain computer systems, and provide technical support to employees. The candidate should have good technical knowledge, problem-solving abilities, and effective communication skills.
Key Responsibilities:
- Provide technical support to employees for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.
- Troubleshoot operating system, application, email, and internet connectivity issues.
- Manage user accounts, passwords, access permissions, and system configurations.
- Maintain LAN, Wi-Fi, routers, switches, and basic network infrastructure.
- Install and update operating systems, antivirus software, and other applications.
- Perform regular system backups and assist with data recovery when required.
- Monitor system performance and ensure smooth functioning of IT infrastructure.
- Maintain IT inventory, software licenses, and records of IT assets.
- Coordinate with external vendors for hardware repairs, software support, and IT purchases.
- Ensure data security, antivirus protection, and compliance with IT policies.
- Maintain documentation of technical issues, resolutions, and maintenance activities.
Required Skills:
- Knowledge of computer hardware, software installation, and troubleshooting.
- Understanding of Windows operating systems and Microsoft Office applications.
- Basic knowledge of networking, LAN, Wi-Fi, routers, and switches.
- Familiarity with printers, scanners, email configuration, and antivirus software.
- Knowledge of user account management and data backup procedures.
- Good analytical and problem-solving skills.
- Robust communication and employee support skills.
- Ability to manage multiple technical issues and prioritize tasks.
Educational Qualification:
- Diploma or Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field.
- Relevant IT certifications will be an added advantage.
Experience: 1–3 years of relevant experience in IT support or technical support.
Preferred Candidate Profile:
- Proactive, technically sound, and detail-oriented.
- Capable of resolving technical issues independently.
- Willing to provide timely support to employees and maintain IT systems efficiently.
📌 IT Support Executive (Nashik)
🏢 Paradigm Consultancies
📍 Nashik