- Prepare and process accurate OPD and IPD patient bills.
- Handle patient registration, billing, and payment collection.
- Generate invoices, receipts, and payment records.
- Verify billing details for consultations, procedures, investigations, and hospital services.
- Maintain daily billing reports and payment records.
- Coordinate with hospital departments to resolve billing discrepancies.
- Handle cash, UPI, card, and other payment transactions.
- Maintain accurate billing documentation and records.
2. Reception & Front Desk Operations
- Welcome patients and visitors professionally.
- Handle incoming calls, patient enquiries, and appointment scheduling.
- Manage patient registrations and maintain accurate patient information.
- Coordinate appointments with doctors and hospital departments.
- Guide patients regarding consultations, procedures, and hospital services.
- Maintain patient records and appointment registers.
- Coordinate with medical and administrative staff for smooth daily operations.
- Maintain patient confidentiality and professional communication.
Eligibility & Requirements
- Graduate in any discipline (mandatory).
- Minimum 1 year of experience in hospital billing and reception/front desk operations preferred.
- Experience working in a hospital or healthcare facility.
- Knowledge of OPD/IPD billing procedures.
- Basic knowledge of hospital billing software and MS Excel.
- Good communication skills in Marathi, Hindi, and English.
- Ability to handle patient enquiries and billing responsibilities efficiently.
- Valuable computer skills, documentation, and record management.
- Strong organisational skills and attention to detail.
- Ability to multitask and work in a busy hospital environment.