Key Responsibilities
1. Business Development & Customer Acquisition
- Source current customers for MSME loans and Loan Against Property through direct sales, market visits, referrals, DSAs, connectors, and other approved channels.
- Identify prospective business owners, self-employed individuals, traders, manufacturers, and small enterprises requiring financial assistance.
- Achieve monthly business targets for lead generation, login, sanctions, and disbursements.
2. Customer Relationship Management
- Build and maintain strong relationships with existing and prospective customers.
- Understand customer financial requirements and recommend suitable loan products.
- Conduct regular market visits to develop business opportunities and strengthen the customer base.
3. Loan Sourcing & Documentation
- Collect and verify customer KYC, income documents, bank statements, business proofs, and property-related documents.
- Assess the customer's preliminary repayment capacity, business stability, and credit history.
- Coordinate with Credit, Operations, Legal, Technical, and other internal teams for loan processing and disbursement.
4. MSME / LAP Business Assessment
- Identify suitable borrowers for secured business loans and LAP products.
- Conduct preliminary assessments of business turnover, cash flow, existing obligations, and property ownership.
- Facilitate property valuation, legal verification, credit checks, and other required due diligence.
5.
Portfolio Quality & Compliance
- Ensure sourcing of quality customers in accordance with the company's credit policy and eligibility criteria.
- Monitor customer repayment behaviour and coordinate with collections teams on overdue accounts, where required.
- Maintain compliance with KYC, AML, internal controls, and regulatory requirements.
- Ensure that all customer information and loan documentation are accurate and complete.
6. MIS & Reporting
- Maintain daily sales reports, lead pipelines, login trackers, sanction status, and disbursement MIS.
- Track performance against assigned targets and provide regular updates to the reporting manager.
- Monitor conversion ratios, customer acquisition, and business productivity.
Eligibility Criteria
- Qualification: Graduate in any discipline; MBA/PGDM in Finance or Marketing preferred.
- Experience: 15 years of relevant experience in MSME lending, LAP, secured business loans, SME finance, or NBFC/banking sales.
- Product Knowledge: Understanding of loan sourcing, customer assessment, financial documentation, and secured lending processes.
- Skills: Strong communication, negotiation, relationship management, market development, and sales execution skills.
- Mobility: Willingness to undertake regular field visits and local market travel.
- Looking for Urgent Joiner .
Kindly Mail Us as
[email protected] .
📌 Relationship Manager (Noida)
🏢 DJT Microfinance
📍 Noida