- Manage front office operations, ensuring seamless check-in/check-out processes for guests.
- Develop and maintain solid relationships with guests to ensure their needs are met and exceeded.
- Coordinate with other departments (e.g., housekeeping, maintenance) to resolve any issues or concerns raised by guests.
- Analyze feedback from guests to identify areas for improvement in hotel services.
Job Requirements :
- 1-10 years of experience in hospitality industry, preferably in a guest relations role.
- Strong knowledge of hospitality management principles and practices.
- Excellent communication skills for effective interaction with guests from diverse backgrounds.
📌 Guest Relation Executive (Mumbai)
🏢 Sila
📍 Mumbai
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