- Handle inbound and outbound international customer calls.
- Understand customer queries and provide appropriate resolutions.
- Maintain accurate call details in CRM/ticketing systems.
- Follow process guidelines, scripts and quality standards.
- Meet targets related to call quality, productivity and customer satisfaction.
Eligibility
Excellent English
- Excellent spoken & written English with a neutral accent.
- Fresher or experienced candidates can apply.
- International voice experience preferred.
Common Requirements
- 12th Pass / Any Graduate.
- Valuable communication and customer-handling skills.
- Basic computer knowledge.
- Willingness to work in night shifts.
Shift & Benefits
- 5 Days working
- Two Weekly Off
- Night shift as per US/EST process
- Company-provided transportation - Two Way
- Night shift allowance
- Full-time employment
CTC: As per experience and language proficiency.
Interview Process: HR Screening Language Assessment Operations Round Offer Process
Interested candidates can directly Walk-in for an interview