- Manage and coordinate the admission process for new patients, including scheduling appointments and communicating with medical staff.
- Handle patient inquiries and resolve issues related to billing and payment.
- Maintain accurate records of patient information, medical history, and treatment plans.
- Collaborate with other departments to ensure seamless coordination and productive workflow.
- Develop and implement effective strategies to improve patient satisfaction and reduce wait times.
- Analyze data to identify trends and areas for improvement in the admission and billing process.
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