- 4+ years of experience in Linux and working knowledge of shell scripting/power shell to work on automation initiatives.
- Able to handle production issues.
- Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end.
- Hands-on experience and functional knowledge of Linux and troubleshooting.
- Understanding of ITIL processes and incident/change management practices.
- Exposure to production incident handling, troubleshooting processes, and support operations.
- Familiarity with scheduling, automation, file management, compression, and monitoring-related activities commonly required in production support environments.
- Application Maintenance & Support.
- Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered.
- Application/ Product Monitoring (Basics)
- Basic Knowledge on common monitoring tool
- Basic knowledge of virtualization, storage, AD & Networking Concepts.
- Positive communication skills.
- Should be comfortable with a Work from Office role, as Work From Home (WFH) is not available for this position.
- Should be ready to provide 24x7 support for critical production systems.
📌 Senior Production Support Engineer (Delhi)
🏢 Coforge
📍 Delhi
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