- Freshers (Non-DRA Certified): Graduation is mandatory.
- DRA Certified Candidates: Graduation is not mandatory.
- Freshers and experienced candidates can apply, subject to the eligibility criteria.
1. Contact customers who have taken loans and have missed their EMI payments.
2. Politely remind customers to pay their pending EMIs.
3. Follow up with customers regarding overdue loan installments.
4. Explain repayment details and assist customers with payment-related queries.
5. Maintain records of customer interactions and follow-ups.
6. Ensure skilled communication and follow the bank's collection policies.
Required Skills
- Good communication and convincing skills.
- Ability to handle customers professionally.
- Willingness to work in the collection process.
- Basic knowledge of loan repayments and EMIs is an advantage.