Order & Quotation Management.
Customer Support
CRM & Data Maintenance
Cross-Department Coordination
Sales Team Support
Answer incoming inquiries via phone, email & chat, resolve order issues & provide after-sales assistance
Update client contact logs
Required Candidate profile
Solid proficiency in Microsoft Office (Excel, Word, PowerPoint) basic familiarity with CRM platforms.
Clear written & verbal communication, solid organizational abilities, multi-tasking skills.