Contact existing customers and pitch Top-Up Loan products.
- Understand customer requirements and recommend suitable loan offers.
- Explain product features, eligibility criteria, interest rates, and documentation requirements.
- Generate leads and convert opportunities into successful sales.
- Follow up with customers to complete the sales process.
- Maintain accurate records of customer interactions in the system.
- Achieve monthly sales and productivity targets.
- Ensure compliance with company policies and regulatory guidelines.
Preferred candidate profile
- Excellent verbal communication.
- Customer-centric approach.
- Sales and negotiation skills.
- Target-oriented mindset.
- Ability to handle objections and close sales.
📌 Customer Service Officer (Mumbai)
🏢 SMFG India Home Finance
📍 Mumbai
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