We are looking for a confident, customer-oriented, and professional CRE/CRM Executive to manage client interactions, build strong customer relationships, and ensure a high level of customer satisfaction. The ideal candidate should have excellent English communication skills, a positive attitude, and the ability to handle customer queries professionally.
Key Responsibilities
- Interact with clients through phone calls, emails, and other communication channels.
- Handle customer inquiries, requests, and complaints promptly and professionally.
- Maintain strong relationships with existing and prospective clients.
- Follow up with customers to ensure satisfaction and resolve pending issues.
- Coordinate with internal teams to address client requirements efficiently.
- Maintain accurate customer records and update CRM systems or databases.
- Support customer retention and contribute to overall client satisfaction.
- Ensure professional communication and a positive customer experience.
Required Skills
- Fluency in spoken and written English.
- Robust communication and interpersonal skills.
- Good client interaction and customer service abilities.
- Excellent problem-solving and follow-up skills.
- Basic computer knowledge and proficiency in MS Office.
- A customer-focused attitude with a professional approach.
Eligibility Criteria
- Candidates with 0-5 years of relevant experience can apply.
- Freshers with excellent communication skills are welcome.
- Prior experience in customer service, client handling, or CRM will be an added advantage.
Salary & Benefits
- Monthly salary: 18,000-27,000, depending on experience and skills.
- Opportunity to develop customer relationship and communication skills.
- Professional growth in a customer-facing role.
📌 CRE / CRM (Jaipur)
🏢 MB Sons J
📍 Jaipur
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