Mega hiring for the role of Customer Support Executive in Lucknow Location! If you have great communication skills , this is the perfect prospect for you.
Job Overview
- Role: Customer Support Executive
- Process: Voice Process (Full-Time)
- Location: Lucknow
- Shifts: Rotational Shifts & Rotational Week-offs
- Working Days: 6 Days a Week
Salary & Incentives
- Salary:18K CTC to Up to 25K CTC + Performance based Incentives
Eligibility Criteria
- Undergraduates / Graduates in any stream can apply.
- Open to both Freshers and Experienced candidates.
- Excellent verbal communication required in English Language.
Roles & Responsibilities
- Handle inbound and outbound customer queries via call with professionalism and empathy.
- Provide accurate information, resolve issues efficiently, and ensure a seamless customer experience.
- Maintain high standards of service quality and achieve customer satisfaction (CSAT) metrics.
- Record customer interactions, feedback, and action steps accurately in the CRM system.
- Follow up with customers when necessary to ensure their concerns are fully resolved.
Interested candidates can apply now or send their updated resume via WhatsApp/Call (phone hidden) (Aaradhya).