Company Description Travelwindo, founded in 2015, specializes in affordable holiday and business travel solutions supported by experienced travel professionals. The company offers domestic and international holiday packages, hotel bookings, and air ticketing services to a wide range of customers. Travelwindo also organizes cruise trips and provides travel insurance to create complete, hassle-free travel experiences.

The team focuses on delivering value, reliability, and personalized itineraries that fit diverse budgets and travel needs.

Role Description This full-time, on-site Travel Agent – Night Shift role is based in Sahibzada Ajit Singh Nagar.

The Travel

Agent is responsible for handling customer inquiries, planning and confirming travel arrangements, and managing reservations across flights, hotels, and holiday packages during night hours. The role includes coordinating car rentals, advising customers on travel options, prices, and itineraries, and ensuring accurate documentation for bookings and changes.

The Travel

Agent will provide courteous customer service, resolve issues, process payments, and support sales initiatives by recommending suitable packages and upselling relevant services.



Collaboration with internal teams and adherence to company policies and travel regulations are integral to the role.

Qualifications

- Strong reservations and travel arrangements skills, including coordinating flights, hotels, packages, and related services.
- Excellent customer service abilities with a focus on responsiveness, problem-solving, and clear communication during night shifts.
- Experience managing car rental bookings and associated logistics for domestic and international travel.
- Sales skills to promote travel packages, cross-sell services, and meet or exceed booking and revenue targets.
- Comfort with night shift work, attention to detail, and the ability to work efficiently in a fast-paced environment.
- Proficiency with travel booking systems, GDS or similar platforms, and basic computer applications.
- Prior experience in a travel agency or tourism-related role is preferred.
- Relevant education in tourism, hospitality, business, or a related field is beneficial; equivalent practical experience is also valued.
- Strong interpersonal skills and the ability to work with diverse customers and team members in an inclusive, skilled manner.

📌 Travel agent - night shift (Sahibzada Ajit Singh Nagar)
🏢 Travelwindo
📍 Sahibzada Ajit Singh Nagar