Role Purpose

Build and maintain the technical capability of Amaron Assist Marshals and franchisee teams, ensuring consistent service quality, SOP adherence, safety and technical performance.

Key Responsibilities

 Conduct technical training for mechanics and other technical manpower and ensure readiness for service execution.

 Develop and maintain the skill matrix and identify training/capability gaps.

 Ensure technical SOPs, service processes and digital checklists are followed across franchisees.

 Provide technical support for escalations and help resolve recurring service issues.

 Monitor service quality and identify causes of rework and repeat technical issues.

 Ensure availability, proper usage and maintenance of required tools and equipment.





 Ensure technical teams follow safety practices and mandatory PPE requirements.

 Support franchisees and operations teams through on-job coaching and technical guidance.

 Identify technical/process gaps and implement continuous improvement initiatives.

Key Performance Areas

Technical Capability | Training & Skill Development | Service Quality | SOP

Compliance | Technical Escalation Support | Tools & Equipment Readiness | Safety & PPE | Continuous Improvement

Candidate Profile

Experience in automotive service, technical training or workshop operations, with solid practical knowledge of vehicle servicing, diagnostics, SOP implementation and team training.

📌 Trainer (Delhi)
🏢 Consultbae India
📍 Delhi