Job Purpose

The purpose of this leadership role is to lead, mentor, and train a high-performing team of NR Acquisition Managers to drive client acquisition and pipeline growth within the NRI market segment. The position focuses on developing localized sales and marketing strategies, analyzing performance metrics, and collaborating with cross-departmental stakeholders to optimize business growth. Additionally, the role ensures exceptional service delivery by resolving customer escalations while maintaining strict adherence to bank policies and ethical compliance

Roles & Responsibilities:

Lead, mentor, and train a team of NR Acquisition Managers to achieve sales goals.

Develop sales and marketing strategies to target NRI customers and maintain a robust client pipeline.

Partner with branch managers and bank departments to foster teamwork and drive business growth.

Monitor sales performance metrics, identify gaps, and implement effective solutions for improvement.

Manage and resolve escalated customer complaints promptly to ensure high service standards.

Maintain strict adherence to bank policies, ethical conduct standards, and service guidelines.

📌 Territory Manager - NRI (Chennai)
🏢 Karur Vysya Bank
📍 Chennai