- Provide prompt and professional customer support via phone, email, and chat.
- Assist customers with technical issues related to internet connectivity and equipment setup.
- Maintain accurate records of customer interactions and inquiries.
- Collaborate with internal teams to address customer needs and improve service delivery.
Qualifications
- Bachelor's degree preferred.
- Previous customer service experience in telecommunications or ISP industry preferred.
- Strong communication and problem-solving skills.
- Ability to work in a quick-paced environment and multitask effectively.
Join our team at Elxer and deliver exceptional customer experiences in the internet service industry.
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