We go many miles beyond the F&B; industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17+ countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day!”
On the macro, we are built on 4 key pillars-excellent people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story - https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewAsMember=true
● Installation of SmartQ Platform Softwares for client systems.
● Train Customers to use SmartQ platform.
● Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
● Help Customers to perform configuration and other activities of the software
● Assume remote control over customers’ computers when necessary to resolve problems
● To be able to work in different time zones(US/Aus & NZ etc) and remotely (if & when required).
● Able to do asset management.
● Internal process management.
Skills and qualifications required:
● Any Bachelor’s Degree. B.Sc (Computer Science), BCA, BE preferred
● Minimum 2+-year experience in information technology or technical support
● Extensive familiarity with Windows operating systems
● Excellent Communication and People Skills
● Quick Learner
● Taking Ownership of the tasks and delivering them
Message from CEO
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.
Together, let's play our part in making this world a more beautiful place.