Position Summary The TechOps Engineer will be responsible for installation, commissioning, troubleshooting, and post-deployment support of Industry 4.0 solutions at customer facilities. The role requires extensive travel, customer interaction, technical problem-solving, and basic software development capabilities.

The ideal candidate combines industrial automation knowledge with field execution skills and a robust willingness to work at manufacturing plants across India and internationally when required.

Key Responsibilities

Project Installation & Commissioning

- Install and commission Industry 4.0 hardware and software solutions at customer sites.
- Deploy Industrial IoT gateways, sensors, edge devices, networking equipment, and data acquisition systems.
- Configure machine connectivity with PLCs, CNCs, robots, and industrial controllers.
- Perform FAT (Factory Acceptance Test) and SAT (Site Acceptance Test).
- Execute commissioning checklists and project documentation.

Technical Support & Troubleshooting

- Diagnose and resolve hardware, software, networking, and machine communication issues.
- Support customers during production ramp-up after deployment.
- Perform root cause analysis and corrective actions.
- Coordinate with engineering teams for issue resolution.
- Provide remote and onsite support.

Automation & Connectivity

- Interface with PLCs, HMIs, SCADA systems, robots, barcode scanners, sensors, vision systems, RFID systems, and industrial networks.
- Work with protocols such as:
- Modbus TCP/RTU
- OPC-UA
- Ethernet/IP
- Profinet
- MQTT
- TCP/IP

Software & Coding Support

- Perform basic coding, scripting, and debugging activities.
- Configure APIs and data integrations.
- Support database troubleshooting and data validation.
- Assist development teams during deployment and testing.

Customer Engagement





- Conduct operator and maintenance training sessions.
- Prepare technical reports and deployment documentation.
- Provide regular project status updates.
- Build strong customer relationships during project execution.

Continuous Improvement

- Capture field learnings and contribute to standard operating procedures.
- Support product improvement initiatives.
- Participate in internal technical training programs.

Required Technical Skills

Must Have

- Basic understanding of PLCs and industrial automation.
- Knowledge of electrical control panels and field instrumentation.
- Understanding of industrial networking fundamentals.
- Ability to read electrical and automation drawings.
- Basic troubleshooting of hardware and software systems.
- Good communication skills.

Preferred

- PLC exposure: Siemens, Mitsubishi Electric, Rockwell Automation, Schneider Electric
- SCADA/HMI systems.
- SQL basics.
- Python basics.
- JavaScript basics.
- Linux fundamentals.
- Cloud platforms exposure.
- Industrial IoT and Industry 4.0 concepts.

Travel Requirements

- Willingness to travel 60-80% of the time.
- Ability to stay at customer locations for project execution.
- Short-notice travel readiness.
- Valid driving license preferred.
- Passport preferred for international assignments.

Desired Personal Attributes

- Strong problem-solving mindset.
- Hands-on approach to field work.
- Customer-focused attitude.
- Ability to work independently at remote sites.
- High ownership and accountability.
- Willingness to learn new technologies quickly.

Role: Operations Engineer, Industry Type: Industrial Automation, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: B.Tech / B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills SCADAFatSAT IoTPLCTechnical Operations

📌 Technical Operations Engineer (Gurugram)
🏢 Group Ugx Systems Gurugram
📍 Gurugram