Key Responsibilities

Technical Documentation Creation & Maintenance

- Develop and maintain comprehensive user documentation for Spark Assist application functionality
- Create detailed workflow and process flow documentation
- Write clear, concise API documentation including endpoints, parameters, and integration guides
- Produce user guides, quick start guides, and troubleshooting documentation
- Develop onboarding materials and training documentation for recent users
- Create integration guides for developers and technical stakeholders
- Maintain API reference documentation with code examples
- Maintain version control and ensure documentation accuracy across application updates

Collaboration & Quality Assurance
- Work closely with product managers, developers, and UX designers
- Review and edit documentation for clarity, accuracy, and consistency
- Establish and maintain documentation standards and style guides




- Conduct regular documentation audits and updates

Required Qualifications

Technical Skills

- 5+ years of experience in technical writing, preferably for software applications
- Proficiency in documentation tools (e.g., Confluence, github)
- Experience with API documentation tools (e.g., Swagger, Postman)
- Basic understanding of software development processes and terminology
- Familiarity with markup languages (Markdown, HTML)

Communication & Analytical Skills
- Excellent written and verbal communication skills
- Ability to translate complex technical concepts into user-friendly language
- Strong attention to detail and organizational skills
- Experience working in Agile development environments

📌 Technical Copywriter Lead (Off Roll) - Third Party Payroll (Mumbai)
🏢 Crisil
📍 Mumbai