Job Title: IT Administrator

Location: Banaglore

Job Type: Full-Time

Overview:

We are seeking a skilled and proactive IT Administrator to manage and support our office's IT infrastructure. The ideal candidate will ensure the smooth operation of all IT-related activities, including network management, hardware and software maintenance, user support, and data security. This role requires strong problem-solving abilities, excellent communication skills, and a thorough understanding of office IT systems.

Key Responsibilities:

1. Network and System Management:

- Manage and maintain the office’s network infrastructure, including routers, switches, firewalls, and VPNs.

- Monitor network performance and troubleshoot any issues to ensure uninterrupted connectivity.

- Administer servers, including file servers, email servers, and domain controllers, ensuring optimal performance and security.

- Hardware and Software Maintenance:

- Install, configure, and maintain office hardware such as desktops, laptops, printers, and telecommunication systems.

- Manage software installations, updates, and licenses, ensuring all systems are up-to-date and compliant with company policies.

- Troubleshoot and resolve hardware and software issues for office staff in a timely manner.

- User Support and Training:

- Provide technical support to office staff, resolving IT-related issues quickly and efficiently.

- Conduct training sessions to help employees understand and effectively use IT systems and tools.

- Manage user accounts, permissions, and access rights, ensuring secure and appropriate use of office IT resources.

- Data Security and Backup:





- Implement and maintain data security protocols to protect sensitive information from unauthorized access or breaches.

- Manage backup systems and procedures to ensure data integrity and availability in case of system failures or disasters.

- Monitor and respond to security alerts, ensuring the office’s IT environment is protected against threats.

- IT Procurement and Asset Management:

- Coordinate the procurement of IT equipment and software, ensuring cost-effective and timely acquisitions.

- Maintain an inventory of all IT assets, tracking their usage, maintenance, and lifecycle.

- Liaise with vendors and service providers to ensure efficient and reliable IT services.

- Policy Development and Compliance:

- Develop and enforce IT policies and procedures that align with company goals and industry best practices.

- Ensure compliance with relevant data protection regulations and IT standards.

- Keep up-to-date with the latest IT developments and recommend improvements to enhance office efficiency.

Requirements

Qualifications:

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- Proven experience as an IT Administrator or similar role in an office environment.

- Robust knowledge of office IT systems, networks, and software (Windows, Mac OS, Linux, Office 365, etc.).

- Familiarity with network management, security, and data backup/recovery procedures.

- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

- Strong communication skills and the ability to explain technical concepts to non-technical users.

- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

📌 System/IT Administrator (Bengaluru)
🏢 LumenData
📍 Bengaluru