Supervisor (Noida)

Supervisor (Noida)

22 Oct
|
HDB Financial Services
|
Noida

22 Oct

HDB Financial Services

Noida

Job Role:

On-the-job Product Training of current joinees

Maintain MIS for Allocated Pool

Tracking Callers productivity

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with product field FPRs

Identifying critical cases and act accordingly

Key Responsibilities:

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Performance review of callers on daily weekly monthly basis

Plan for absenteeism in the team and ensure smooth work flow

Liaise between different departments

📌 Supervisor (Noida)
🏢 HDB Financial Services
📍 Noida

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