Role & Responsibilities -

- Develop, configure, and enhance ServiceNow TPRM (Third-Party Risk Management) and GRM/GRC (Governance, Risk & Compliance) modules based on business and technical requirements.
- Build and maintain Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, notifications, scheduled jobs, and workflows using JavaScript and ServiceNow scripting.
- Configure and automate business processes using Flow Designer and ServiceNow workflow capabilities.
- Support integrations with external applications using REST/SOAP APIs, JSON/XML, Import Sets, Transform Maps, and other approved integration methods.
- Leverage Java development experience for understanding application logic, API integrations, debugging, and reusable coding practices.
- Translate business requirements and user stories into technical configurations, development tasks, and test cases.
- Perform unit testing, support SIT/UAT, troubleshoot defects, and assist with production issue resolution and post-deployment support.
- Support reporting, dashboards, data loads, and data quality improvements across risk and compliance workflows.
- Maintain technical documentation, unit test evidence, configuration records, and deployment notes.
- Follow ServiceNow development best practices, security standards, role-based access controls, audit requirements, and change management processes.
- Collaborate with IT Compliance, GRC/TPRM functional teams, Internal Audit, Information Security, business stakeholders, and platform support teams.

Preferred Candidate Profile -

- Graduate degree in Engineering, Computer Science, Information Technology, Information Systems, or an equivalent discipline.
- 35 years of overall IT experience,



with hands-on experience in ServiceNow development and configuration or related enterprise workflow platforms.
- Good knowledge of ServiceNow scripting, JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and Flow Designer.
- Experience with ServiceNow TPRM, GRM/GRC, IRM, risk management, compliance, audit, or vendor risk management processes is preferred.
- Working knowledge of Java development, REST/SOAP APIs, JSON/XML, Import Sets, Transform Maps, and application integrations.
- Experience in debugging, defect resolution, unit testing, SIT/UAT support, release validation, and production support.
- Understanding of role-based access control, data security, audit trails, and IT compliance controls.
- Familiarity with reports, dashboards, scheduled jobs, and data management within ServiceNow.
- ServiceNow Certified System Administrator (CSA) certification is preferred; CAD or CIS-GRC/IRM certification or relevant exposure will be an added advantage.
- Robust analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively with technical and functional teams.

Role: IT & Information Security - Other, Industry Type: NBFC, Department: IT & Information Security, Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.Tech / B.E. in Any Specialization PG: M.Tech in Any Specialization, MBA/PGDM in Any Specialization read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Servicenow DevelopmentTprmGRCAudit ManagementCompliance Management Artificial IntelligenceArchitecture ModellingAPIJavascriptRest APIsSOAPRisk CompliancePolicy ComplianceProcess Audit

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