Competency:

Key Competencies Required for Lift Field Supervisor Technical Knowledge: Strong understanding of lift installation, maintenance, troubleshooting, commissioning, and safety procedures.

Field Operations Management: Ability to plan, monitor, and control field activities to ensure timely completion of projects and service tasks.

Safety Leadership: Strong focus on safety compliance, risk assessment, and ensuring protected work practices at customer sites.

Team Leadership: Ability to guide, train, and motivate technicians and field teams to achieve performance targets.

Problem Solving: Capability to analyze technical issues, identify root causes, and implement effective solutions.

Customer Management: Ability to communicate effectively with customers and handle site-related concerns professionally.

Planning and Coordination: Skills to coordinate manpower, materials, tools, and schedules for smooth execution of field activities. Minimum Experience - In Years:

8Maximum Experience - In Years:

12Education Qualification Required:

Diploma/BE/BTech (MECH/EEE/ECE/Automobile):

To supervise and manage lift installation, maintenance, troubleshooting, and service activities at customer sites while ensuring safety, quality, productivity, and timely completion of assigned work.

Key Responsibilities:

- Supervise daily field activities related to lift installation,



modernization, maintenance, and breakdown services.
- Allocate manpower and monitor technician performance to achieve operational targets.
- Ensure compliance with safety procedures, work permits, and site safety requirements.
- Conduct site inspections and monitor work quality as per company standards.
- Coordinate with customers, project teams, service teams, and contractors for smooth execution of activities.
- Troubleshoot technical issues and provide guidance to field technicians.
- Track project progress and ensure timely completion of assigned tasks.
- Verify availability and proper usage of tools, materials, and equipment.
- Prepare and submit daily/weekly reports on site progress, issues, and performance.
- Support customer satisfaction by ensuring timely response and effective resolution of service concerns.

Required Competencies:

- Strong technical knowledge of lift systems and components.
- Field team handling and leadership skills.
- Good problem-solving and decision-making ability.
- Strong focus on safety and quality standards.
- Effective communication and customer handling skills.
- Planning and coordination capabilities.

Employee Type:

DirectDepartment:

ServiceRole:

Service-Service Operation Staff-Service Supervisor

📌 Service Supervisor / ASM (Chennai)
🏢 TK Elevator
📍 Chennai