Adhere to all safety & compliance rules & regulation of Company Adhere to service sales SOP.
2
Call customer 3 months in advance from expiry date of contract to check about any grievances and also inform customer about upcoming renewal date/ outstanding payment if any. And update eagle steps in VlE¥/.
3
Submit renewal / conversion quote 45 days in advance from expiry date. And update eagle steps in VIM.
4
Attend negotiation meetings to renew/ convert the contract before expiry date. And update eagle steps in VIM.
5
If contract does not get renewed / converted within 60 days from expiry date than send 1•’ reminder letter. If contract dose not get renewed / converted within 90days send 2’^ reminder letter and depending on situation send service stoppage notice and inform same to service supervisor.
6
Call customer to confirm the receipt of invoice from central team. If require resubmit the invoice.
7
Timely payment collection.
8
Generate repair leads in coordination with service operation team and provide appropriate quote to customer.
9
Generate 3’d party leads in coordination with service operation team and provide appropriate quote to customer.
10
Recapture of lost customer/ contracts.
11
Visit/ call as per To Do task and update same in VIM
12
Visit/ call customer as per NPS task in case of negative sore.
Employee Type:
External Third PartyDepartment:
ServiceDesignation:
Sales ExecutiveRole:
Service-Service Sales Support-Service Sales Support
📌 Service Sales Executive - Team lease (Ahmedabad)
🏢 TK Elevator
📍 Ahmedabad
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