Service Relationship Manager_Small Business Enterprise_0412_8646_1064276 - Manage and nurture relationships with small business enterprise clients to ensure service satisfaction and retention.

- Act as a primary point of contact between the company and small business customers, addressing their service needs and concerns.
- Collaborate with internal teams to deliver tailored solutions and resolve issues promptly.
- Monitor client accounts to identify opportunities for upselling and cross-selling relevant services.
- Maintain detailed records of client interactions and service performance metrics.
- Drive customer engagement initiatives to enhance loyalty and business growth.
- Require robust interpersonal and communication skills to effectively manage client relationships.
- Ability to understand small business requirements and provide customized service solutions.
- Expected to work in a dynamic environment focusing on client satisfaction and business development.
- Typically requires experience in client servicing or relationship management within sales or business development domains.

📌 Service Relationship Manager - Small Business Enterprise (Avinashi)
🏢 Kotak Securities
📍 Avinashi