- Managing TW business through assigned team of sales officers in the designated area or territory
- Managinga team of sales officers
- Responsible for disbursement targets , sales officer productivity & lead conversion
- Ensureproper and complete documentation of loan documents (as per processrequirements) and timely disbursements of loans
- Interfacing with customers effectively for on-boarding of loans, resolution ofqueries and customer support
- To be fully acquainted and updated with process and provide necessary knowledge support to team of sales officers
- Effective co-ordination between sales team, customers, tele-calling unit & operations
- Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies
- Maintain and monitor team performance in terms of discipline, attendance, quality norms
- Effective communication with management team to resolve issues, seek clarifications
- Capturing market feedback and provide inputs to improve team performance
📌 Senior Sales Manager - TW (New Delhi)
🏢 HDB Financial Services
📍 New Delhi
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