Job Title: Senior Project Manager – Market Research

Industry: Market Research

Shift - US Shift (Full Time)

**Cab facility (pick and drop) will be given in Noida location only

Job Overview:

We are seeking an experienced and proactive Senior Project Manager – Online Market Research to lead a team responsible for the successful execution of online market research projects . The role will be responsible for team management, project oversight, client management, quality assurance, resource planning, and operational performance.

Key Responsibilities:

- Lead and manage a team of Project Managers/Executives responsible for end-to-end online market research projects.
- Oversee the complete project lifecycle from proposal/initiation to fieldwork, data processing, analysis, and final delivery.
- Allocate projects and resources effectively, monitor team workload, and ensure timely and high-quality project execution.
- Act as a senior point of contact for clients, managing expectations, providing project updates, and resolving escalations.
- Review project plans, timelines, budgets, and deliverables to ensure adherence to client requirements and business objectives.
- Coordinate with internal teams including survey programming, data processing, analytics, and reporting to ensure smooth project execution.
- Manage relationships with external vendors, including panel providers, sample suppliers, translation agencies, and other research partners.




- Monitor fieldwork performance, response rates, quotas, sampling, and data quality, ensuring timely resolution of issues.
- Oversee quality checks across questionnaires, survey links, data, reports, and final deliverables before client submission.
- Track team and project performance through regular reviews, status reports, KPIs, and operational metrics.
- Identify project risks, manage escalations, and implement effective corrective and preventive actions.
- Mentor, coach, and develop team members through regular feedback, knowledge sharing, and performance management.
- Identify opportunities for process improvement, automation, standardization, and increased operational efficiency.
- Build robust client relationships and contribute to client retention, satisfaction, and business growth.

Qualifications & Skills:

- Bachelor’s degree in Business, Market Research, Management, or a related field.
- 5–8 years of experience in online market research/project management, including experience managing or leading a team.
- Experience in the healthcare market research industry and/or online market research companies is preferred.
- Robust understanding of online survey methodologies, sampling techniques, panel management, and fieldwork processes.
- Strong organizational, analytical, problem-solving, and decision-making abilities.

📌 Senior Project Manager - Market Research (Noida)
🏢 ROS Research
📍 Noida