Accountable for delivery execution operational excellence organization leadership Quality Engineering transformation implementation and financial performance across the testing organization
Key Responsibilities
Delivery Execution
Own endtoend execution of testing services across all delivery teams
Drive quality schedule adherence release readiness and delivery predictability
Ensure achievement of delivery KPIs SLAs and operational commitments
Govern testing across functional automation API integration performance and UAT streams
Operational Excellence
Establish delivery governance reporting metrics and continuous improvement practices
Drive productivity improvement and delivery optimization initiatives
Manage risks dependencies resource allocation and delivery escalations
Financial Management
Own delivery margins utilization productivity and operational efficiency targets
Manage forecasting workforce planning and resource optimization
Ensure scalable and costeffective delivery operations
Stakeholder Management
Partner with Customer test and program leadership on delivery planning and execution
Participate in governance forums and operational reviews
Ensure transparency in delivery performance risks and mitigation plans
Transformation Execution
Execute AIled QE automation DevOps and continuous testing initiatives
Implement TCoE standards processes metrics and governance
Drive engineering maturity and capability improvement across teams
Experience
20 years in Quality Engineering and Managed Services delivery
Experience leading large distributed testing organizations
Strong delivery operational financial and people leadership skills
Proven success in implementing testing transformation initiatives
Skills
Mandatory Skills : Project & program management
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, current productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same.