Job Title: Senior Patient Care Coordinator

Company Name: Manipal Hospitals

We are seeking a dedicated and compassionate Senior Patient Care Coordinator to join our team at Manipal Hospitals. In this role, you will be responsible for managing the patient experience from admission to discharge, ensuring that patients receive high-quality care throughout their journey. You will serve as a liaison between patients, their families, and the medical team, facilitating effective communication and coordination of services.

Key Responsibilities

- Oversee patient admissions and coordinate care plans with healthcare providers
- Act as the primary point of contact for patients and their families, addressing inquiries and concerns
- Educate patients about their treatments, procedures, and care plans
- Collaborate with multidisciplinary teams to ensure comprehensive patient care
- Monitor patient flow and assist in scheduling appointments and procedures
- Maintain accurate and up-to-date patient records and documentation
- Implement quality improvement initiatives to enhance patient satisfaction
- Provide support to junior staff and assist in training current team members

Skills and Qualifications

- Bachelor's degree in healthcare administration, nursing, or a related field
- Proven experience in patient care coordination or a similar role
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively in a fast-paced environment
- Proficiency with electronic health records (EHR) and healthcare software
- Knowledge of healthcare regulations and patient privacy laws

Tools Required

- Electronic Health Record (EHR) systems
- Patient management software
- Communication tools such as email and telephony systems
- Data analysis tools for tracking patient satisfaction and outcomes
- Microsoft Office Suite for reporting and documentation

If you are passionate about improving patient care and have the necessary skills and experience,



we encourage you to apply for this exciting opportunity at Manipal Hospitals.

About the Role

As a Senior Patient Care Coordinator at Manipal Hospitals, you will be essential in facilitating patient care and ensuring a seamless experience from admission to discharge. You will serve as the primary point of contact for patients and their families, addressing inquiries and concerns to promote satisfaction. Additionally, your role will involve coordinating with various departments to streamline processes and enhance the quality of care provided to patients.

About the Team

You will be joining a dedicated team of healthcare professionals committed to delivering exceptional patient care. The team consists of experienced coordinators, nurses, and doctors who work collaboratively to support patients throughout their healthcare journey. The team culture emphasizes communication, compassion, and efficiency, ensuring that every patient receives the attention they need.

You are Responsible for

- Coordinating patient admissions, appointments, and follow-ups to ensure a smooth patient journey.
- Acting as a liaison between patients, families, and healthcare providers to facilitate effective communication.
- Managing patient records and ensuring compliance with healthcare regulations and policies.
- Addressing patient concerns and grievances promptly to enhance patient satisfaction.
- Implementing systems for tracking and improving patient care processes to optimize outcomes.

To succeed in this role - you should have the following:

- A background in healthcare coordination or a related field, with experience in patient care settings.
- Excellent communication and interpersonal skills to effectively interact with patients and healthcare teams.
- Strong organizational abilities to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in using healthcare management software and familiarity with medical terminology.
- A compassionate and patient-centered approach to care that prioritizes the needs and comfort of patients.

📌 Senior Patient Care Coordinator (Bengaluru)
🏢 Manipal Hospitals
📍 Bengaluru