Education Qualification :

Engineer - B.E / B.Tech / MCA

Skills :

Secondary ->

- Behavioral | Aptitude | Data Related Skills | 5 - Expert

Secondary ->

- Behavioral | Aptitude | People skills | 5 - Expert

Tertiary ->

- Behavioral | Microland Skills | Execution Excellence | 5 - Expert

Tertiary ->

- Behavioral | Aptitude | Tasks Related Skills | 5 - Expert

Certification :

Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details

Network Fundamentals

- Should possess valuable knowledge and sound understanding of networking concepts.
- Should be able to understand / Explain scenarios, have working knowledge and be able to trouble shoot all network protocols.
- Understand Routers, Switches, Firewalls and various NW products.

Operating Systems

- Should possess hands on experience on Windows, Linux OS.




- Should be able to understand various OS components and its functionality.
- Should be able to troubleshoot issues with various processes
- Understanding of virtualization

Database

- Intermediate skills sets on MSSQL/MYSQL database.
- Write and execute basic SQL queries.
- Tool - Generic .

Experience in setting up monitoring tools.

- Prior experience on any one Enterprise level tools like BMC Patrol, Nagios, Zenoss.
- Setting up parameters, thresholds, action profiles.
- Experience with integration with ITSM tools.
- Monitoring using, SNMP, WMI and WINRM
- Understand the distributed architecture of monitoring solution.
- Understand and configure NW, Server, Website, Database monitoring.
- Knowledge on reporting features

📌 Senior Lead - Incident Management (Pune)
🏢 Microland
📍 Pune