Technology | Quality Management Certifications | Lean Sigma Black Belt Certification
- Understand the concepts of Six Sigma - execute project under the mentorship of a Black Belt
- Derive inference as per data analysis and provide suggestions for performance improvements
- Conceptualize and deliver adhoc report requirement as per business needs
- Recommend and drive automation opportunities for reporting
- Able to mobilize team for small level changes in terms of policies, process, goals etc
- Prepares team members for higher roles by training, mentoring and coaching.
- Leads by example - Influences and empowers team members
- Collaborates with all stakeholders to influence peers/ other teams, customers in an effective manner
- Delivers information effectively through email, analytical reports, and decision documents
- Communicate assertively, establishes priorities that address the details and timelines needed to achieve the intended results;
- Is versatile and utilizes resources. communicates clearly on what has gone well and what can be better
- Demonstrates customer focus both internal and external, has sound understanding of the customer s business and can communicate suggestions to the customer
- Understands business impact of process to customer and responds to customers needs effectively
- Effectively manages customer challenges and manages project plans to ensure the timely delivery of outcome
- Shows persistence in overcoming obstacles
- Sets daily, weekly, monthly, quarterly and annual goals, creating specific plans to meet them
- Evaluates positive and negative alternatives within time and resource constraints;
- Manages team dynamics to enable them achieve the workgroup s goals and assists team members in activities when necessary and recognizes their achievements
- Six Sigma Metrics Management Behavioural Skills: Change Leadership People Leadership Communication Planning
- Organizing Customer Business orientation Result orientation; accountability Team working