Education Qualification :

MBA / PG Diploma

Skills :

Primary ->

- Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert

Secondary ->

- Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced

Tertiary ->

- Technology | Networking Roles | Network Architect | 5 - Expert

Tertiary ->

- Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert

Certification :

Technology | Networking Certifications | CCDP

Details

- Achievement of the Unit / account margin goals for the year
- Achievement of the margin goals through various optimization initiatives for the account
- Monthly Accounts profitability Reports published by finance

2.

Revenue Goals: Achievement of the Unit / account revenue goals for the year

- Formal documented succession plan for the critical roles in the program
- Talent management and Improvement

5.

Succession plan: Formal documented plan for all critical roles / people

- WMG, HR , L&D; Dashboard
- Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery
- Achievement of formal published GO for the program as agreed and tracked through customer governance




- Any misses to have a formal RCA based fix or a formal SIP initiative associated

10.

Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / advantages

- Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline
- Ensure tracking of productivity in a systematic manner and take measure to improve productivity
- Formal internal reviews for published plans vs actuals

14.

QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit

- Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable.

16.

Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives

- Ensure documentation of the projects and share the same with SEPG team

📌 Senior Director - Digital Network & Security (Bengaluru)
🏢 Microland
📍 Bengaluru