Role Overview

We are looking for a data-driven Senior Data Analyst to support Workforce Management (WFM) and productivity improvement initiatives across facility management operations. The role will focus on analysing workforce data, developing dashboards, identifying efficiency opportunities, and providing actionable insights to improve operational performance and resource utilisation.

Key Responsibilities

- Analyse workforce, manpower deployment, attendance, productivity, and operational performance data.
- Develop and maintain dashboards and reports using Power BI, Excel, or similar tools.
- Identify trends, productivity gaps, manpower optimisation opportunities, and cost efficiencies.
- Work closely with operations and business stakeholders to define KPIs and support data-driven decisions.
- Automate recurring reports and improve data accuracy, consistency, and reporting efficiency.
- Support WFM and productivity improvement projects through data analysis, performance tracking, and actionable recommendations.

Desired Skills & Experience

- 5 years of experience in data analytics, MIS,



business intelligence, or workforce productivity analytics.
- Strong proficiency in Advanced Excel and Power BI; working knowledge of SQL is preferred.
- Experience in workforce analytics, manpower planning, productivity analysis, or operations analytics.
- Solid analytical, problem-solving, and stakeholder management skills.
- Ability to translate complex data into clear insights and business recommendations.

Preferred Background

Experience in facility management, manpower-intensive operations, workforce management, or service-based organisations will be an advantage.

Role: Analytics / BI Manager, Industry Type: Facility Management Services, Department: Data Science & Analytics, Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Data VisualizationData AnalyticsPower BI TableauSQLData Analysis

📌 Senior Data Analyst (Gurugram)
🏢 ISS India
📍 Gurugram