Experience: 5-10 years

Domain: Banking / BFSI

Location: Bangalore/ Mumbai

What you’ll do

- Run requirement workshops and stakeholder interviews, and map as-is and to-be customer journeys
- Write BRDs, FRDs, and user stories with clear acceptance criteria
- Own and prioritise the product backlog, and lead refinement and sprint planning inputs with the team
- Define mobile banking journeys across payments (UPI, IMPS, NEFT, RTGS) and/or lending, including limits, failure handling, and reversals
- Work with designers to validate wireframes against business rules, and with architects and developers on API integrations and backend dependencies
- Manage stakeholders across business, operations, risk, compliance, and technology
- Handle change requests and impact analysis, support QA, and drive UAT and go-live readiness
- Mentor junior BAs and set documentation standards for the team.





What you bring

- Robust Banking/BFSI domain experience
- Hands-on mobile or digital banking project background
- Good understanding of payments and/or lending
- Proven skills in requirement gathering, documentation, stakeholder management, and Agile/Scrum delivery
- Ability to manage ambiguity and shifting priorities in fast-paced sprints
- Ownership, attention to detail, and clarity in documentation
- Ability to work closely with business, product, design, and technology teams, and to present to senior stakeholders
- Experience on large-scale mobile banking transformation or revamp projects, hands on experience in Jira, Confluence, and Figma

📌 Senior Business Analyst / Product Owner (Bangalore Urban)
🏢 dentsu
📍 Bangalore Urban