Job Title: Senior Associate - Dispatch

Company Name: Manipal Hospitals

The Senior Associate - Dispatch will be responsible for overseeing the dispatch operations within the hospital's logistics department. This role involves coordinating the timely and efficient dispatch of medical supplies, equipment, and patient-related transport services. The successful candidate will ensure adherence to safety protocols, manage inventory levels, and maintain accurate records of dispatched items.

Additionally, the Senior Associate will work closely with various departments to facilitate smooth communication and address any issues related to dispatch operations.

Key Responsibilities

- Manage the dispatch process for medical supplies and equipment to various departments within the hospital.
- Coordinate with inventory management to ensure adequate stock levels and timely replenishment of supplies.
- Monitor and evaluate the dispatch operations for efficiency and compliance with hospital policies.
- Maintain accurate records of all dispatched items, including tracking and documentation.
- Collaborate with other departments to understand their dispatch needs and ensure timely responses.
- Implement best practices in dispatch operations to enhance service delivery and reduce delays.
- Train and supervise junior staff in dispatch procedures and safety protocols.
- Address and resolve any dispatch-related issues or complaints in a prompt manner.

Skills and Tools Required

- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory management systems and logistics software.
- Basic understanding of healthcare operations and medical supply management.
- Problem-solving skills and the ability to work under pressure.
- Familiarity with safety regulations and protocols in a hospital environment.
- Experience in a dispatch or logistics role, preferably in a healthcare setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software tools.





The ideal candidate will have a strong attention to detail, a proactive approach to resolving issues, and a commitment to providing high-quality service within a dynamic workplace.

About the Role

The Senior Associate in Dispatch will play a crucial role in ensuring the efficient and timely delivery of medical supplies and equipment to various departments within Manipal Hospitals. This position requires strong organizational skills and attention to detail to manage the logistics involved in the dispatch process. The successful candidate will liaise with various teams to coordinate shipments and ensure compliance with hospital protocols.

About the Team

The dispatch team at Manipal Hospitals is a cooperative group focused on maintaining the highest standards of service and operational efficiency. Team members work closely with clinical and non-clinical staff, fostering a supportive environment aimed at improving patient care through effective supply chain management. The team values communication and cooperation to meet the dynamic needs of the hospital.

You are Responsible for

- Overseeing the dispatch process, ensuring that medical supplies and equipment are delivered accurately and on time.
- Coordinating with different departments to determine their supply needs and prioritize dispatch accordingly.
- Maintaining accurate records of dispatched items and tracking shipments to ensure accountability.
- Identifying and resolving any issues related to dispatch logistics to minimize delays.
- Training junior staff on dispatch protocols and best practices to enhance team performance.

To succeed in this role – you should have the following:

- Proven experience in logistics or dispatch management, preferably within a healthcare setting.
- Strong organizational and time management skills to handle multiple priorities effectively.
- Excellent communication skills to liaise with various departments and stakeholders.
- Familiarity with inventory management systems and the ability to use them efficiently.
- A proactive attitude towards problem-solving and a commitment to enhancing operational efficiency.

📌 Senior Associate : Dispatch (Panel Billing) (New Delhi)
🏢 Manipal Hospitals
📍 New Delhi