Purpose: Deliver accurate, cost-productive and fast air ticketing for premium clients, with zero tolerance for fare, name or date errors.

RESPONSIBILITIES

- Search, quote and issue domestic and international tickets using a GDS (Amadeus, Galileo/Travelport or Sabre)

- Build complex itineraries: multi-city, open-jaw, round-the-world, group and business or first class

- Apply fare rules correctly, including baggage, change and cancellation conditions, and advise clients on the best option

- Handle reissues, date changes, refunds, cancellations, name corrections and airline queries

- Manage group bookings, block seats and airline deadlines

- Coordinate with advisors so flights match itineraries and visa timelines

- Reconcile BSP and agency reports, and maintain accurate booking records

- Support clients during disruptions: cancellations, rebooking and missed connections

REQUIREMENTS





- 4 to 7 years in air ticketing, with at least 3 years of hands-on GDS work

- Strong command of GDS commands, fare construction, TST and PNR handling

- Working knowledge of IATA rules, ticketing deadlines, ADM prevention and refund processes

- Familiarity with BSP and airline portals

- High accuracy under time pressure; strong written communication

- English and Hindi

GOOD TO HAVE

- IATA/UFTAA or GDS certification

- Experience with corporate or luxury leisure clients

- Basic Excel for reconciliation

KEY OUTCOMES (FIRST 12 MONTHS)

- Ticketing error rate and ADM count, both tracked monthly

- Quote turnaround within minutes for standard requests

- Savings achieved against published fares on complex itineraries

📌 Senior Air Ticketing Executive (GDS) (Nagpur)
🏢 Global Vacations
📍 Nagpur