The Sales Manager will be responsible for business development and sales growth, including generating new enquiries, developing customers, meeting principal requirements, achieving business targets and ensuring collection of outstanding payments.

Key Responsibilities

- Business Development & Enquiry Generation

- Generate new business enquiries and identify new business opportunities.
- Develop new customers and explore opportunities in existing and new markets.
- Build a strong sales pipeline to ensure continuous business growth.
- Regularly meet customers and maintain strong business relationships.
- Identify customer requirements and convert opportunities into business.

2. Customer Development & Relationship Management
- Develop and maintain strong relationships with existing and potential customers.
- Understand customer requirements and provide suitable commercial and operational solutions.
- Ensure regular customer engagement to develop and retain business.
- Handle customer discussions, negotiations and escalations related to business.

3. Principal Business Development
- Develop business in line with the requirements and expectations of the Principals.
- Focus on generating business for the products, services and trade lanes assigned by the Principals.
- Coordinate with Principals wherever required to develop new opportunities and customers.
- Ensure maximum business development from the available Principal portfolio.

4. Business Generation & Target Achievement
- Take ownership for achieving the assigned monthly and annual business targets.
- Generate sufficient business to meet and exceed the agreed targets.
- Develop sales strategies and action plans to achieve business growth.




- Work on conversion of enquiries and opportunities into confirmed business.
- Take corrective action wherever business performance is below the expected target.

5. Commercial & Customer Support
- Handle commercial discussions with customers including rates, terms and other business requirements.
- Coordinate internally to ensure timely support for quotations and business opportunities.
- Support customers during the complete sales cycle to ensure smooth conversion and business continuity.

6. Collection of Outstanding Payments
- Take ownership of collection from customers against the business handled.
- Ensure timely collection of outstanding payments and reduction of overdue receivables.
- Regularly follow up with customers for pending payments.
- Coordinate internally wherever required to resolve issues impacting collection.
- Escalate critical or long-pending outstanding cases for necessary action.

7. Market Development
- Identify current market opportunities, customers and business segments.
- Keep track of market developments, competition and customer requirements.
- Share market feedback and business opportunities with management and concerned stakeholders.
- Continuously explore opportunities to increase market presence and business volume.

Overall Expectation The Sales Manager is expected to take complete ownership of business generation, customer development, principal requirements, target achievement and collection of outstanding payments.

The primary focus of the role will be to generate new business, develop customers, convert enquiries into business, achieve assigned targets and ensure timely collection of outstanding receivables.

📌 Sales Manager (Mumbai)
🏢 Abrao Group
📍 Mumbai