We are seeking a highly motivated and results-driven Sales Force Productivity Manager to join our team. In this role, you will be responsible for optimizing our sales processes, enhancing the productivity of our sales force, and driving performance through data-driven insights. You will work closely with sales leaders, operations, and marketing teams to develop and implement strategies that improve overall sales efficiency and effectiveness.

1. Voice of Customer (VOC) & Distributor Feedback Execution

- Gather insights from distributors to understand their pain points, requirements, and improvement areas to increase the business growth.
- Develop and implement actionable strategies to enhance distributor engagement and satisfaction.
- Collaborate with sales, marketing, and operations teams to ensure distributor feedback is translated into tangible business improvements.

2. Voice of Sales (VOS) & Sales Team Feedback Execution

- Work closely with sales representatives and field teams to understand challenges in the sales process.
- Identify bottlenecks, training needs, and process inefficiencies, and drive corrective actions.




- Partner with cross functional divisions to implement productivity improvement initiatives for the sales force.

3. Call Centre Productivity & Business Development Effectiveness

- Lead and optimize the Business Development Call Centre to improve engagement and conversion rates.
- Develop key performance metrics (KPIs) for call quality, response time, lead conversion, and customer interactions.
- Work with the call centre team to implement best practices, scripts, and training programs for enhanced effectiveness.

4. Lead Management & Sales Pipeline Optimization

- Own the end-to-end lead management process for all business divisions.
- Ensure proper lead allocation, tracking, and conversion strategies to maximize sales efficiency.
- Analyze lead quality, response times, and conversion trends to continuously improve lead generation efforts.

5. Cross-Functional Collaboration & Business Impact

- Engage with Marketing, Sales, Customer Support, and Product teams to drive business improvements based on VOC & VOS insights.
- Participate in strategic planning and process optimization initiatives.
- Drive digital and data-driven approaches to sales force effectiveness.

📌 Sales Force Productivity Manager (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram