Minimum Experience - In Years:

5 yearsMaximum Experience - In Years:

10 yearsEducation Qualification Required:

B-Tech & MBA:

Key Responsibilities

Sales & Business Development

- Identify and develop modernization opportunities through direct customer engagement, consultants, facility managers, housing societies, builders, and architects.
- Generate leads through market mapping, referrals, existing maintenance portfolios, and cold calling.
- Build and maintain a healthy sales pipeline to achieve monthly and annual order intake targets.
- Conduct regular customer visits to understand modernization requirements and recommend suitable solutions.
- Prepare and present technical and commercial proposals aligned with customer requirements.

Technical & Commercial Activities

- Conduct site surveys to assess the condition of existing elevators and escalators.
- Coordinate with Engineering, Installation, and Supply Chain teams to develop optimized modernization solutions.
- Prepare cost estimates, quotations, and tender documents.
- Ensure compliance with company policies, statutory requirements, and applicable safety standards.
- Negotiate commercial terms while maintaining profitability and customer satisfaction.

Customer Relationship Management

- Develop strong relationships with housing societies, commercial buildings, consultants, facility management companies, and developers.
- Handle customer queries and provide timely responses throughout the sales cycle.
- Manage key accounts to maximize repeat business and customer retention.
- Coordinate with service and installation teams to ensure smooth project handover.

Sales Administration

- Maintain accurate records of customer interactions, opportunities, quotations, and order status in CRM.
- Submit weekly sales reports, forecasts, and pipeline updates.
- Monitor competitor activities, pricing trends, and market developments.

Key Performance Indicators (KPIs)

- Order Intake (OI)



Achievement
- Sales Revenue
- Gross Margin Achievement
- Recent Customer Acquisition
- Conversion Ratio
- Proposal-to-Order Conversion Rate
- Sales Pipeline Coverage
- Customer Satisfaction
- Collection Support (where applicable)
- CRM Compliance

Required Qualifications

- Diploma or Bachelor's Degree in Mechanical, Electrical, Electronics, or related Engineering discipline.
- MBA (Marketing) preferred.

Experience

- 3–6 years of B2B sales experience.
- Experience in Elevator Modernization, Elevator Service Sales, Capital Equipment, Building Systems, HVAC, Fire & Security, or Industrial Products preferred.
- Experience in handling techno-commercial negotiations and project sales is desirable.

Technical Competencies

- Knowledge of elevator and escalator modernization.
- Understanding of elevator components, controllers, machines, doors, safety systems, and electrical systems.
- Ability to interpret technical drawings and specifications.
- Knowledge of tendering, costing, and commercial documentation.
- Familiarity with CRM systems and Microsoft Office (Excel, PowerPoint, Word).

Behavioural Competencies

- Customer Focus
- Consultative Selling
- Negotiation Skills
- Communication & Presentation Skills
- Relationship Building
- Planning & Organizing
- Problem Solving
- Result Orientation
- Team Collaboration
- Ownership & Accountability
- Learning Agility
- Integrity & Professional Ethics

Key Skills

- B2B Sales
- Modernization Sales
- Site Survey
- Technical Proposal Preparation
- Tender Management
- Contract Negotiation
- Pipeline Management
- Customer Relationship Management
- Market Development
- Cross-functional Coordination

Working Conditions

- Extensive field visits to customer sites.
- Regular interaction with consultants, architects, builders, facility managers, and housing societies.
- Travel within assigned territory as required.

Employee Type:

DirectDepartment:

MODRole:

MOD-MOD Sales staff-MOD Sales staff

📌 Sales Executive (Mumbai)
🏢 TK Elevator
📍 Mumbai